We Are Hiring: Business Development Officer-Kenya

Job Title: Business Development Officer

Job Category:

Department: Commercial

Job Code/ Req#:

Location:Nairobi

Travel Required:

Reporting to: Commercial Manager

Position Type: Full Time

Job Description

General Description:

The Business Development Officer is responsible for increasing sales.

The BDO is responsible for building and maintaining relationships with the Company’s stakeholders including customers and partners, analyzing portfolios to identify new opportunities, and helping to develop and communicate about the company’s products, prices, and policies. The business development officer is part of the Commercial team providing insights to help develop and position offerings that can improve the bottom line. Business development officers also analyze customer feedback and data to determine how customers are using products and services.

ROLES AND RESPONSIBILITIES.

• Prospect and cultivate business relationships in order to generate new leads and opportunities for new business.

• Build pipeline through prospecting and cold calling, nurture new sales leads to secure business.

• Generate appointments and conduct presentations to clients.

• Offer quotes to current and prospective clients.

• Prepare reports.

• Attend sales and service meetings as required.

• Maintain active client base, prospects, and potential lead source lists.

• Investigate and resolves customer problems when deemed necessary.

• Develop strong relationships with key stakeholders within the business.

• Support the planning and execution of sales and marketing activities (campaigns, promotions, and events) to generate leads and increase brand awareness.

• Utilize digital platforms to support customer engagement and lead generation.• Collect market intelligence on customer needs and industry trends to support business development strategies.

• Maintain accurate customer records and sales activities within the CRM system.

• Any other activities assigned by the management.

Qualifications and Education Requirements

Required Education:

• Minimum Diploma in Marketing or any related field.

Required Experience & Qualifications:

• Three (3) years’ experience in sales and marketing

• Experience in the transport logistics sector is an added advantage.

• Excellent knowledge of MS Office and Customer management software. (e.g. CRM)

• Experience defining and executing sales and marketing campaigns.

• Basic knowledge of digital marketing principles and communication platforms.

• Strong networking and relationship management skills.

• Results-oriented.

• A team player with a customer-oriented approach

• Good Presentation Skills

• Commercial awareness.

• Solid interpersonal skills

• Sales, business development, and relationship management skills.

• Communication skills.

• Business intelligence and market research skills Personal Attributes:

• Emphasizing Excellence.

• Creativity.

• Good Presentation Skills

• Negotiation Skills.

• Initiative-taking

• Adaptability

• Goal and deadline-driven.

• High Level of integrity.

This is commission-based with a retainer.

Send applications to: admin@viaservice-ke.com with the subject: Office Assistant. Deadline: 12th July 2026.